gaya77 Terms and Conditions

1. General Provisions and Definitions

These terms and conditions ("Terms") form a legal agreement between the gaya77 platform ("we", "gaya77", "Platform") and the user ("you", "member", "player"). By using gaya77's website, mobile application or any related services, you are considered to have automatically accepted these Terms.

1.1 Key Definitions

• "Platform" refers to gaya77's website, application and all digital services.
• "Member" refers to any user registered on gaya77.
• "Account" refers to each member's personal account, where their balance, history and settings are stored.
• "Gaming Activity" refers to any bet, game or other permitted activity conducted on the Platform.
• "Bonus" refers to any promotional credit, free bet or special offer provided by gaya77 to members.

2. Eligibility and Account Registration

To register on gaya77 and use the platform's services, you must meet the following eligibility requirements:

2.1 Age Requirement

Only individuals aged 21 (twenty-one) years or older may register and participate in gaming activities on gaya77. No person under the age of 21 will be permitted to open an account or use the platform.

2.2 Registration Requirements

• Each individual may open only one account. Operating multiple accounts is strictly prohibited.
• All information provided at registration — name, date of birth, email and phone number — must be completely truthful and accurate.
• Any changes to account information must be reported to the support team immediately.
• gaya77 reserves the right to conduct an account verification process (KYC — Know Your Customer) at any time.
• A national identity card, passport or other government-issued documents may be requested for verification.

2.3 Registration from the Same Household or Device

Opening multiple accounts from the same household or the same device is prohibited. In such cases, gaya77 reserves the right to verify the accounts, and if any irregularity is found, the accounts concerned may be closed.

3. Account Management and Security

It is your responsibility to ensure the security of your gaya77 account. gaya77 will not be liable for any unauthorized activity relating to the account.

3.1 Password and Login Security

• Never share your login credentials (username and password) with any third party.
• Use a strong password and change it regularly.
• If you notice any suspicious activity, notify the gaya77 support team immediately.
• Avoid logging into your account from public devices or networks.

3.2 Account Verification

gaya77 reserves the right to verify any account at any time. Withdrawals may be put on hold until the verification process is complete. Members must submit the required documents within the specified timeframe.

4. Deposit and Withdrawal Policy

All financial transactions on gaya77 are processed securely and quickly. bKash, Nagad, Rocket and bank transfer are accepted as payment methods.

4.1 Deposit Policy

• Minimum deposit amount: ৳300 (for all methods).
• Deposits are credited to the account immediately.
• All deposits must be made from a payment method registered in your name.
• Deposits from third-party accounts are strictly prohibited.

4.2 Withdrawal Policy

• Minimum withdrawal amount: ৳800.
• Standard withdrawal processing time: 30 minutes to 3 hours.
• Withdrawal requests will only be processed to verified payment methods.
• Withdrawals may be delayed if account verification has not been completed.
• Withdrawals may be restricted until bonus wagering requirements are met.

4.3 Transaction Verification

gaya77 reserves the right to hold any suspicious transaction for investigation. The funds concerned may remain on hold in the account while the investigation is ongoing. gaya77 reserves the right to cooperate with law enforcement authorities.

5. Bonuses and Promotional Offers

gaya77 offers members attractive bonuses and promotional offers from time to time. Each offer has its own terms, which are stated alongside the main offer.

5.1 Welcome Bonus

New members will receive a 100% bonus on their first deposit, up to a maximum of ৳8,000. For example: depositing ৳1,000 will earn a ৳1,000 bonus, making the total balance ৳2,000. The wagering requirement for this bonus is 10 times.

5.2 Wagering Terms

• After receiving a bonus, the specified wagering requirements must be met.
• Winnings from a bonus may only be withdrawn after the wagering requirements have been fulfilled.
• There is a set time limit for meeting wagering requirements, which is stated alongside the offer.
• Some games may contribute a limited amount toward bonus wagering.

5.3 Bonus Misuse Prohibited

Misuse of the bonus system — including claiming bonuses from multiple accounts, artificially altering betting patterns or any other misconduct — is strictly prohibited. If such activity is detected, the bonus will be cancelled and the account may be closed.

6. Gaming Rules and Fair Play

All games on the gaya77 platform are conducted fairly and transparently. We work with world-class game providers whose games are verified through independent audits.

6.1 Game Results

All games on gaya77 use Random Number Generator (RNG) technology, which makes the result of every round completely random and unbiased. If a game result is voided due to a technical error, the amount wagered will be refunded.

6.2 Sports Betting

• Live and pre-match betting is available on BPL, IPL, T20 World Cup and other international cricket and sports events.
• If a match is cancelled or abandoned, the wagered amount is generally refunded, though the terms of the specific market apply.
• Odds may change at any time. Once a bet is confirmed, any change in odds will not apply.
• Betting based on match fixing or insider information is strictly prohibited.

6.3 Live Casino

Live casino games use technology from world-class providers including Evolution Gaming and Ezugi. The dealer's decision is final in live games. If a round is left incomplete due to a disconnection, the result will be determined according to the server logs.

7. Prohibited Activities

The following activities are completely prohibited on the gaya77 platform. Violating these prohibitions will result in immediate account closure and funds may be forfeited:

• Operating multiple accounts or opening an account under another person's identity.
• Misuse or manipulation of the bonus system.
• Using any software, bot or automated system to play games.
• Intentionally exploiting any technical error or vulnerability in the platform.
• Conducting money laundering, terrorist financing or any illegal financial activity.
• Harassing, threatening or abusing other members.
• Completing registration by providing false information.
• Copying, distributing or using gaya77's intellectual property.

8. Account Suspension and Closure

8.1 gaya77's Rights

gaya77 reserves the right to suspend or permanently close any account at any time, for any reason, without prior notice. This action may be taken in particular under the following circumstances:

• Violation of any provision of the Terms.
• Suspicion of fraudulent or deceptive activity.
• Failure to verify the account or providing false information.
• Instructions from a regulatory or law enforcement authority.

8.2 Member's Rights

You may voluntarily close your account at any time. The opportunity to withdraw any eligible balance will be provided before the account is closed, subject to conditions. Contact the support team to request account closure.

9. Responsible Gaming

gaya77 places responsible gaming as its highest priority. We believe gaming should be a form of entertainment, never a source of problems.

9.1 Setting Limits

Members may set deposit, betting and loss limits on their account. Contact the support team to use this feature.

9.2 Self-Exclusion

If a member wishes to take a break from gaming, they may use the self-exclusion facility for a specified period. It will not be possible to log in to the account during the self-exclusion period. For more details, please read our Responsible Gaming page.

10. Privacy & Data Protection

Protecting your personal information is very important to us. Details on how gaya77 collects, uses, and stores your data are outlined in our Privacy Policy.

In short, gaya77 does not sell your information to third parties. Data is used only for improving platform services, KYC verification, and fulfilling legal obligations. All data is protected by SSL encryption.

11. Intellectual Property

The website, logo, brand name, design, software, content, and other materials of gaya77 are the intellectual property of gaya77 or its licensors. Copying, reproducing, distributing, or modifying these materials without written permission from gaya77 is strictly prohibited.

Members may use platform content for personal, non-commercial purposes. Prior permission is required for any commercial use.

12. Limitation of Liability

To the fullest extent permitted by applicable law, gaya77 will not be held liable for the following:

• Losses caused by technical failures or internet connectivity issues.
• Problems arising from faults in third-party software or services.
• Loss of a member's funds due to unauthorized access to their account, if the member shared their login credentials.
• Service interruptions caused by natural disasters, government restrictions, or other unforeseeable circumstances.

gaya77 is always committed to ensuring the overall technical reliability of the platform. Any technical issue identified is addressed and resolved without delay.

13. Changes to Terms

gaya77 reserves the right to change, amend, or update these terms at any time. Members will be notified by email of any significant changes.

Continued use of the platform after any changes are made will be considered automatic acceptance of the updated terms. It is therefore recommended that you visit this page regularly. The "Last Updated" date at the top of this page is always kept current.

14. Contact & Support

If you have any questions or complaints about these terms, please contact our support team. We provide support in Bengali 24 hours a day, 7 days a week.

• Live Chat: 24/7 instant support
• Email: [email protected]